{"id":9340,"date":"2026-06-29T12:55:38","date_gmt":"2026-06-29T16:55:38","guid":{"rendered":"https:\/\/all-vet.cl\/?page_id=9340"},"modified":"2026-10-05T13:22:24","modified_gmt":"2026-10-05T16:22:24","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/all-vet.cl\/en\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9340\" class=\"elementor elementor-9340\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9c0cd2 e-flex e-con-boxed e-con e-parent\" data-id=\"c9c0cd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a90efb7 elementor-widget elementor-widget-heading\" data-id=\"a90efb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return and refund policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-843efe1 e-flex e-con-boxed e-con e-parent\" data-id=\"843efe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b80824 elementor-widget elementor-widget-text-editor\" data-id=\"0b80824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a1Gracias por comprar en\u00a0<a href=\"https:\/\/all-vet.cl\/en\/\" target=\"_blank\" rel=\"noopener\"><b>ALL-VET\u00a0Veterinaria a Domicilio en Santiago &amp; Farmacia Veterinaria<\/b><\/a>!<\/p><p>Ofrecemos reembolso y\/o cambio dentro de los primeros 7 d\u00edas de tu compra, para ello debes enviarnos un mail a <b>ventas@all-vet.cl<\/b> indicando el motivo. Si han transcurrido 7 d\u00edas desde tu compra, no se te ofrecer\u00e1 un reembolso y\/o cambio de ning\u00fan tipo.<\/p><p><strong>Elegibilidad para reembolsos y cambios<\/strong><\/p><ul><li>Tu art\u00edculo debe estar sin usar y en las mismas condiciones en que lo recibi\u00f3.<\/li><li>El art\u00edculo debe estar en el empaque original.<\/li><li>Para completar tu devoluci\u00f3n, requerimos un recibo o comprobante de compra.<\/li><li>Solo se pueden reembolsar los art\u00edculos de precio regular; los art\u00edculos de oferta no se pueden reembolsar.<\/li><li>Si el art\u00edculo en cuesti\u00f3n fue marcado como un regalo cuando fue comprado y se envi\u00f3 directamente a ti, recibir\u00e1s un cr\u00e9dito de regalo por el valor de tu devoluci\u00f3n.<\/li><\/ul><p>\u00a0<\/p><p><strong>Cambios<\/strong> <em>(si es aplicable)<\/em><\/p><p>Solo reemplazamos los art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un email a ventas@all-vet.cl para darte las indicaciones.<\/p><p>\u00a0<\/p><p><strong>Bienes Exentos<\/strong><\/p><p>Los siguientes bienes est\u00e1n exentos de reembolsos:<\/p><ul><li>Tarjetas de regalo (gif cards).<\/li><li>Algunos art\u00edculos de salud y cuidado personal.<\/li><\/ul><p>\u00a0<\/p><p>Una vez que se reciba e inspeccione tu devoluci\u00f3n, te enviaremos un email para notificarte que hemos recibido tu art\u00edculo devuelto. Tambi\u00e9n te notificaremos la aprobaci\u00f3n o el rechazo de tu reembolso.<\/p><p>Si es aprobado, entonces se procesar\u00e1 tu reembolso y se aplicar\u00e1 un cr\u00e9dito autom\u00e1ticamente a tu tarjeta de cr\u00e9dito o m\u00e9todo de pago original, dentro de una cierta cantidad de d\u00edas.<\/p><p><strong>Reembolsos atrasados \u200b\u200bo faltantes<\/strong><\/p><ul><li>Si a\u00fan no has recibido un reembolso, primero verifica otra vez tu cuenta bancaria. Luego, comun\u00edcate con la compa\u00f1\u00eda de tu tarjeta de cr\u00e9dito. Puede tomar alg\u00fan tiempo antes de que se publique oficialmente tu reembolso.<\/li><li>Si has hecho todo esto y a\u00fan no has recibido tu reembolso, comun\u00edcate con nosotros al allvet.contact.us@gmail.com.<\/li><\/ul><p>\u00a0<\/p><p><strong>Env\u00edo<\/strong><\/p><ul><li>Por favor, no devuelvas el producto al fabricante. Debe enviar un mail a ventas@all-vet.cl para indicar el motivo de la devoluci\u00f3n y as\u00ed te enviaremos la direcci\u00f3n donde debes enviar el producto.<\/li><li>Usted ser\u00e1 responsable de pagar sus propios costos de env\u00edo para devolver su art\u00edculo.<\/li><li>Los costos de env\u00edo no son reembolsables. Si recibes un reembolso, el costo del env\u00edo de devoluci\u00f3n se deducir\u00e1 de tu reembolso.<\/li><li>Dependiendo de d\u00f3nde vivas, el tiempo que tarde tu producto cambiado en llegar a ti puede variar.<\/li><li>Por favor, nota que no podemos garantizar que recibiremos tu art\u00edculo devuelto.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones y reembolsos \u00a1Gracias por comprar en\u00a0ALL-VET\u00a0Veterinaria a Domicilio en Santiago &amp; Farmacia Veterinaria! Ofrecemos reembolso y\/o cambio dentro de los primeros 7 d\u00edas de tu compra, para ello debes enviarnos un mail a ventas@all-vet.cl indicando el motivo. Si han transcurrido 7 d\u00edas desde tu compra, no se te ofrecer\u00e1 un reembolso y\/o [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-9340","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/pages\/9340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/comments?post=9340"}],"version-history":[{"count":1,"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/pages\/9340\/revisions"}],"predecessor-version":[{"id":12493,"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/pages\/9340\/revisions\/12493"}],"wp:attachment":[{"href":"https:\/\/all-vet.cl\/en\/wp-json\/wp\/v2\/media?parent=9340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}